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Real needs, measurable results

A selection of projects with our clients: for each one, the challenge, what we did and the result.

Machinery & Manufacturing

Configure, price, sell: the CPQ platform

Challenge
Highly configurable products, six weeks to qualify a request and deliveries of up to six months.

What we did
Research with agents, distributors and customers; a guided qualification flow and a configurator with automatic quotes.

Result
Qualification from six weeks to three days, +60% features sold per order.
Machinery & Manufacturing

An AI-enabled IoT platform for thousands of installations

Challenge
Connected installations growing 30% a year and a control room that could not grow at the same pace.

What we did
Operator shadowing, machine-learning alarm prioritisation and an AI assistant to resolve cases.

Result
Growth without a proportional increase in staff, onboarding from 3–6 months to 4–6 weeks.
Machinery & Manufacturing

A Corporate HMI to unify an industrial group

Challenge
A converting and packaging group with diverse machines and no common interface.

What we did
Field interviews in Italy and China, 21 interaction flows, more than 50 screens and a component library.

Result
A single standard HMI for the whole portfolio and a first step towards a group design system.
Machinery & Manufacturing

A customer portal that answers before the customer calls

Challenge
Customers all over the world and a service team flooded with repetitive questions.

What we did
Needs verified with customers and the service team, a portal with an AI assistant on the documentation, code handed over to the internal team.

Result
A single point of access for orders, spare parts and documentation, and a service team free to focus on the cases that matter.
Mobility & Automotive

The luxury brand that didn’t know its customers

Challenge
A luxury sports car brand that saw its customers only through its dealers.

What we did
Internal workshops, observation at dealerships, a benchmark of 15 players and a B2B2C marketplace concept.

Result
The value chain mapped from dealer to owner and the foundations for retention and recurring revenue.
Machinery & Manufacturing

An after-sales platform for a group of 50 companies

Challenge
Fifty companies in an industrial group, each with its own after-sales tools.

What we did
Mapping of 50 tools, 840 insights from interviews, 68 user stories and a structured RFI for vendors.

Result
A platform choice free from vendor bias and shared requirements for a global customer portal.
Events and energy

The right news, amid the noise of a trade fair

Challenge
Hundreds of news stories a day during ADIPEC and guests with only a few minutes to follow them.

What we did
A web app and an editorial back office: three bulletins a day on each person’s topics, verified news, readings approved by the editorial team.

Result
App and back office online before the fair opened, with the flow tested on real data from the 2025 edition.

Clients

We work with market leaders

International awards for projects with our clients

Showreel

Award-winning solutions

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