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For more than 15 years we have helped companies and organisations innovate products and services

From strategy to a product in the market: we identify the problems that matter and solve them fast, making your decisions easier.

NiEW Fast Track · The NiEW method, AI-empowered

Surprisingly fast, with solutions verified

In a world where technology and expert systems accelerate change and decisions, the value lies in identifying real requirements and problems correctly and effectively.

AI-enabled iterative development lets us quickly deliver improved, market-ready versions.

  • Customer portals and reserved areas that answer customers’ questions before they become support requests.
  • Apps for events and trade fairs that bring each person only the news they need.
  • AI assistants and search engines on technical documentation and company knowledge.
  • Integration with existing systems: ERP, CRM, IoT platforms and product data.

How NiEW Fast Track works

From business idea to digital product and service, quickly and with proof

01. Real needs

We quickly identify end users’ needs through interviews, observation and data.

02. Defined requirements

We turn them into clear requirements and pinpoint the problems that matter.

03. AI-enabled iterations

We build and improve in short cycles, testing each version with real users and customers.

04. Market-ready

Integration with existing systems, state-of-the-art implementation and documented code.

All services

Every service can be combined with the others: we start from what your company needs today.

AI-empowered Digital Product Development

Portals, apps and platforms built in rapid iterations with AI-enabled development tools, from verified needs to market-ready versions: customer products, internal processes, efficiency.

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Market Mapping

Identifies the needs and behaviours of customers and stakeholders to bring out new business opportunities, with maps of the current and future market.

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Competitor Benchmarking

Analyses the performance of competitors’ products and services to define distinctive market strategies and tactics.

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Value-driven Scenario Design

Starting from business goals, identifies future competitive scenarios and charts innovation paths for products, services or business models.

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Digital Product & Service Design

Designs and develops new digital products and services, from concept to delivery.

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Product Management

We support the company in managing its digital product after launch: roadmap, priorities, metrics and a continuous improvement cycle.

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Product & Service Assessment

Assesses the effectiveness of existing products and services to identify concrete opportunities for improvement and innovation.

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End-to-End Customer Experience Design

Defines the loyalty and engagement strategy and designs the entire service experience, from the customer relationship to every touchpoint.

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Digital Fast Prototyping & Market Validation

Tests the effectiveness of new or existing digital products and services with rapid prototypes and direct tests in target markets.

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Venture Design & Building

Designs and launches new ventures to seize market opportunities and build sustainable business models.

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Portfolio

NiEW Fast Track in practice

  • Machinery & Manufacturing

    A customer portal that answers before the customer calls

    Challenge
    Customers all over the world and a service team flooded with repetitive questions.
    What we did
    Needs verified with customers and the service team, a portal with an AI assistant on the documentation, code handed over to the internal team.
    Result
    A single point of access for orders, spare parts and documentation, and a service team free to focus on the cases that matter.

  • Machinery & Manufacturing

    An AI-enabled IoT platform for thousands of installations

    Challenge
    Connected installations growing 30% a year and a control room that could not grow at the same pace.
    What we did
    Operator shadowing, machine-learning alarm prioritisation and an AI assistant to resolve cases.
    Result
    Growth without a proportional increase in staff, onboarding from 3–6 months to 4–6 weeks.

  • Events and energy

    The right news, amid the noise of a trade fair

    Challenge
    Hundreds of news stories a day during ADIPEC and guests with only a few minutes to follow them.
    What we did
    A web app and an editorial back office: three bulletins a day on each person’s topics, verified news, readings approved by the editorial team.
    Result
    App and back office online before the fair opened, with the flow tested on real data from the 2025 edition.

Which need do you want to start from?

Tell us about your challenge: we’ll propose the most suitable path, from market analysis to a digital product and service.

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